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YOU'LL FIND QUADE KNOWS A THING OR TWO ABOUT A THING OR TWO. IN THESE ARTICLES, YOU'LL FIND CHALLENGES [BOTH BUSINESS AND PERSONAL], OPPORTUNITIES, DIRECTIVES, AND EVEN A SMILE OR TWO. AS YOU READ THEM, KEEP AN OPEN MIND TO IDEAS THAT MAY BE NEW OR UNCONVENTIONAL FOR YOU... YOU'LL BE GLAD YOU DID.

"Customer Service Rules"

"Unrequited Loyalty"

"Follow Up Timeline"

"Goal Setting"

"Four Eggs & Two Yolks"

Jon Quade is one of today’s top sales and management speakers and authors, counting among his clients General Motors, Ford Motor Company, Primedia Workplace Learning, MSNBC, America Online, the National Automobile Dealers Association and many others. He is an award-winning speaker with over 8000 hours on-camera, and he carries a Professional designation from the National Speakers Association. You may contact Jon at (800) 701-7767 or via email at JonQ@emotiv8.com.