Improving Your Sales Process  (Step-by-step process improvement to ensure a consistent experience for all clients - for sales professionals and managers)

Closing For Good  (Closing and objection-handling skills focused on long-term client retention - for sales professionals and sales managers)

Controlling the Sale  (Identifying specific practices to control the sales process from beginning to end  - for sales professionals and sales managers)

Incoming Sales Calls Made Easy  (Handling incoming sales telephone calls with one primary focus: getting clients to visit you - for sales professionals and sales managers)

One-on-One Selling  (Learning to re-think the value and needs of your customers in an effort to gain a distinct advantage over your competition - for sales professionals, sales managers)

Saved by the Bell: Operator / Receptionist Training (Typically telephone operators / receptionists are the most-overworked, lowest-paid employees on the entire payroll, yet they speak with [and make impressions on] more existing and potential clients than anyone! This workshop will show your operators new techniques for handling telephone clients efficiently and professionally - for all telephone-answering personnel and their managers)  

Saved by the Bell: Outgoing Calls (Everyday techniques for follow-up, prospecting, obtaining and calling referrals - for sales professionals and managers)

Managing Your Sales Staff  (Process improvement techniques for improving sales staff performance, from forecasting to training to proper T.O.s - for sales managers)

Internet Strategies  (A seminar guide to improving your client interactions on the Internet - for all front-line contact employees and entire management staff)

Your Website  (Touch and feel design instruction and critique to improve clients’ website experience - for webmasters, Internet managers and sales managers)

Car Buying 101 (Perfect for non-automotive groups, Jon is entertaining and informative in demonstrating valuable techniques for researching, shopping and buying your next vehicle - for everyone!)

Employee Empowerment (Developing employees as customer care experts and empowering them to grow in that role - for CEOs and entire management staff)

How to 'Outside - In' Your Work Environment (A thorough lesson in seeing things as your clients see them - for CEOs, entire management staff and all front-line contact personnel)

 Today's Teamwork (From Jon's book, "There Is No $ In TEAM!" - A new concept in individual development and rewards to encourage personal and corporate-wide growth - for CEOs, entire management staff and front-line contact personnel)

Making Employees Number One (Improve sales and profitability by dramatically changing the traditional workplace environment - for managers and CEOs)

Client Valuation (Thinking in a client dimension rather than in a transaction dimension to improve loyalty and profitability among your most valuable clients - for front-line employees and management staff)

Selling From Strength (How to sell anything to anybody by using simple, common sense techniques and guidelines - for sales consultants and entire management staff)

Using the Phone Like a Pro (Sure-fire, proven techniques to improve employees' telephone effectiveness and productivity - for front-line employees, sales consultants and entire management staff)

Forks (Making correct, moral, business-building choices in real time - for all employees and managers)

Creating Your Vision (Building, developing, communicating and living your business' core identity, strategy and guiding principles - for all employees, managers and owners)